Privacy Policy

Last updated: January 2026

NC Community Helping Hands values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website or make an online donation.

Information We Collect

We may collect personal information when you:

Make an online donation
Contact us through a form or email
Subscribe to updates or newsletters (if applicable)

This information may include:

Name
Email address
Donation amount
Payment details (processed securely through third-party platforms)

We do not store credit or debit card information on our servers.

How We Use Your Information

Personal information is used solely to:

Process donations and issue receipts
Respond to inquiries or requests
Communicate updates related to our mission
Maintain internal records for nonprofit operations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

Online donations and certain website features are processed through trusted third-party platforms (such as payment processors and website tools). These services have their own privacy policies, and we encourage you to review them.

NC Community Helping Hands is not responsible for the privacy practices of external websites or services.

Data Security

We take reasonable measures to protect your information and use secure technologies to prevent unauthorized access, disclosure, or misuse of personal data.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your Rights & Choices

You may:

Request access to your personal information
Ask for corrections or updates
Request removal from communications at any time

To make a request, please contact us using the information below.

Photo & Media Use Policy

NC Community Helping Hands may take photographs or videos during community activities, distributions, and events to document our work and share our mission. These images may be used on our website, social media, reports, and other nonprofit communications.

We strive to represent all individuals with dignity and respect. We do not identify individuals by name without permission and take special care when photographing children.

Participation in activities does not require consent to be photographed. Individuals or guardians may decline photo use at any time by notifying a team member or contacting us directly.

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with the updated date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: nccommunityhelpinghands@gmail.com
Location: Winston-Salem, North Carolina, USA